Crazy Mocha
Crazy Mocha Coffee Company

  • Create employee handbook inclusive of daily store operations

  • Initiated employee time clock and schedule system resulting in lowered workforce expense

  • Developed website with mobile capability

  • Consolidated social media for their 30 locations

  • Interviewed staff and management in order to facilitate open dialogue

  • Developed standard hiring and interview process, including an online application

  • Wrote position descriptions for all employees

Ken Zeff